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Your rights

View, correct, delete your data, or stop receiving messages from IKI

Under Luật Bảo vệ dữ liệu cá nhân 91/2025/QH15 (Vietnam's Personal Data Protection Law 91/2025/QH15). IKI acknowledges your request within 2 working days; viewing/correction requests are completed within 10 days, withdrawal of consent within 15 days, deletion within 20 days. Opting out of promotional messages takes effect as soon as you submit the request.

This is a translation provided for your convenience. The Vietnamese version at ikihealing.com/quyen-du-lieu.html is the original and is the version that applies; if the two differ, the Vietnamese version prevails.

A faster way: to stop emails, click "unsubscribe" at the bottom of the email; to stop Zalo messages, send DỪNG in your conversation with IKI. Use this form for any other requests.

At least one of the two (email or phone number) is needed so IKI can locate your data correctly. IKI only sends data to the exact email/number used, so that it is not given to the wrong person.

If you would rather not use the form

Email contact@ikihealing.com or send a letter to: Công ty Cổ phần TMDV HOPE, Số 40A Quang Trung, phường Hải Dương, thành phố Hải Phòng, Việt Nam. If you are not satisfied with how your request has been handled, you have the right to lodge a complaint with the Cục An ninh mạng và phòng, chống tội phạm sử dụng công nghệ cao (Bộ Công an) (Department of Cyber Security and Hi-Tech Crime Prevention, Ministry of Public Security).